Service
Incident & occurrence investigation
Systems-based human factors investigation that find the causes audits miss – and prevent recurrence.
Who is this for
Organisations responding to serious incidents, fatalities, boards of inquiry or regulatory mandated investigations.
What you get
- ROn-site and off-site evidence collection
- RSystems based analysis of human factors contributory causes
- RIndependent expert reports for boards and senior leadership
- RPost-incident risk assessment and recurrence controls
- ROccurrence management systems and contributory-factor coding
- RInvestigation training for internal teams
- The competent person guarantee
Every engagement is led by MSc-qualified, ESSA-certified ergonomists who meet the Ergonomics Regulations “competent person” definition – stated in your report, so your audit trail is complete.
Common questions
Can you act as an independent subject-matter expert?
Yes – including on the most serious matters. Our MD has served as the human factors and organizational performance SME on a major mining group’s fatality investigation, working weeks on site with the field team and briefing group senior leadership.
Do you only investigate or also fix?
Both. Every investigation ends in a post-incident risk assessment and practical controls and we can rebuild your occurrence-management system so the learning sticks.
Regulatory drivers
Related case student
Quick enquiry
Let’s scope your next step this week.
A 20-minute call with a certified ergonomist – no obligations, a clear proposal within days.